TECHNICAL

During my time at Google, I’ve been able to work on a wide variety of technical and creative projects that help to distill complex processes and tools into concise, easy-to-digest content. Below are samples of different types of content work I’ve done; from launch documentation for new tools and features to YouTube video scripts, onboarding guides and even re-imagining entire Help Centers from scratch.
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As part of a pilot writing team at the Chicago office, I’ve also directly contributed to the internal documentation that outlines the team’s unique processes, workflows, and best practices. As is true for everything at Google, all content projects are continually growing, evolving, and being refined to better suit the needs of our partners, teams, and users all over the world.

internal content

Initially, there were only 2 other writers on the team at Google. Together with 2 managers, our small (but mighty!) group created documentation for all aspects of our work, our processes, and best practices to implement going forward. 

In addition to creating internal team documentation, my contributions have grown and expanded exponentially since my first day. From creating single Help Center articles to writing YouTube video scripts, newsletters, and more, every day brings something new and interesting. 

additional technical works

Onboarding Guides

These guides give new clients information they need to use new features and tools without additional help.

YouTube Videos

A series of 3 videos that provide in-depth information about the price accuracy feature in Google Hotel Ads.

Launch documentation

When there are feature launches for Hotel Ads, I write content that tells partners what they need to know.