Reputation Management
In an effort to revamp the marketing efforts of our company, some of my Spectrum teammates and I put together long-form e-books about hot topics we know our customers care about.
Table of Contents
1......Introduction: The Power of Online Reviews 3......Where Are Your Reviews? 5......Who Will Give You Reviews? 6......Why Would Someone Write You a Review? 7......What Happens When You Get Negative Reviews? 8......How Should You React to Negative Reviews? 9......How Can a Tool Help Generate More Reviews? |
95% of unhappy customers will return if an issue is resolved quickly and efficiently
Brand of Opportunity“When franchising a TONI&GUY salon or academy, you are becoming part of the family.”
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CBJ'S ANNUAL "40 UNDER 40"The CBJ's "40 Under 40" awards are presented to leaders who are making a positive impact in the community.
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Negative Reviews onlineIf you assume that getting negative reviews is a death-sentence for your business, it’s time to think again.
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